Thank you very much, Sabrina! You are a lifesaver! I wrote you almost 3 months ago in a panic because I had suddenly developed an allergic sensitivity (itchy bumps on my neck and ears) to a hair dye I had been using for many years.
I started graying in my late 20’s/early 30’s and have tried commercial dyes and mail order dyes with very low levels of PPD for over 15 years. When I had my allergic reaction in April, I was so depressed. I couldn’t bear the thought of going gray, but with some persistance I was very fortunate to discover your website. It is the most thorough and consumer friendly website I’ve ever seen, and your customer service is outstanding. I was especially attracted to your ppd story because it sounded so familiar.
Anyway, I was skeptical about your henna products because I had tried Light Mountain Color the Gray about 10 years ago with unsatisfactory results (hence the return to chemical dyes). I tried your product for the first time in May and was pleasantly surprised and relieved. I have since used it 3 more times with no reaction.
Here are some things I’ve learned. Results using the henna and indigo together were less satisfactory than using the 2-step method. The 1-step method did not cover the gray as well for me, and the color also did not last as long (less than 2 weeks). In all fairness, I did not use as much henna or indigo when I used the 1-step method since the 2 ingredients were combined.
As a result, I now apply henna (5T henna plus 2T sugar) for about 2 hours, followed by the indigo (5T) for 40 minutes. This method stays 3 weeks. My hair feels soft and the henna and indigo are both easy to wash out (unlike the Light Mountain product). I’m hoping continued use of your product will restore the thickness I once had.
Thank you for your wonderful products and for alleviating my fears and answering my many questions.
PS Attached are some photos. Feel free to use them.